Booking rules - overnight tours
Age limit: 15 years.
When you book a tour with us we will email you the invoice with payment within 30 days.
50% of the invoice is a booking fee. This fee is not refundable if a cancellation is made for any reason. In case of a late cancellation, 14 days before the tour or later, nothing will be refunded.
If you get sick we will of course help you rebook your tour free of charge. but we can not guarantee that there will be an available spot for you during the current season. A medical certificate is required and a clear sign of illness that affects your ability to visit us, such as a broken bone or covid diagnosis.
Booking rules – Short tours (1,5h, 2.5h and sleigh rides)
If you request a cancellation shortly before the tour (2 days or closer) or if you do not show up on time, we expect full payment, through swish or invoice (10 days).